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CHEROKEE CRATE CO.

Legal

Terms of Service

Cherokee Crate Company LLC · 128 Webster Cir., Holly Springs, GA 30115

Effective July 12, 2026

These Terms of Service (“Terms”) govern your use of cherokeecrate.com (the “Site”), operated by Cherokee Crate Company LLC, a Georgia limited liability company (“Cherokee Crate,” “we,” or “us”). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms cover the website only. The rental of totes and dollies is governed by a separate agreement — our Customer Rental Agreement, which you accept at checkout. Where the Rental Agreement and these Terms differ on anything concerning a rental, the Rental Agreement controls.

1. Who May Use the Site

You must be at least 18 years old and able to enter into a binding contract to book a rental. By booking, you represent that you meet those requirements and that the information you provide is accurate and complete.

2. Service Area

Cherokee Crate serves Cherokee County, Georgia, and the immediately surrounding area. Availability of delivery to a given address depends on the ZIP code you enter and on our delivery schedule. Entering a ZIP code on the Site does not by itself guarantee that a rental is available on your requested dates.

3. Bookings, Pricing, and Payment

Package descriptions and prices are shown on the Site and are subject to Georgia sales tax at the applicable rate. We make every effort to display pricing and availability accurately, but errors can occur. If we discover a material error in the price or availability of a booking you have placed, we will contact you before delivery and give you the choice to confirm the corrected booking or cancel it for a full refund.

Payment is processed by Stripe at the time of booking. Cancellation and refund terms, continued rental charges, and equipment replacement costs are set out in the Customer Rental Agreement.

4. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Submit false, misleading, or fraudulent booking or contact information
  • Attempt to gain unauthorized access to the Site, our servers, our administrative areas, or any account that is not yours
  • Interfere with the operation of the Site, including by introducing malware or by overwhelming it with automated requests
  • Scrape, harvest, or systematically collect data from the Site, or use automated means to submit forms
  • Reproduce, resell, or commercially exploit any part of the Site without our written permission

We may rate-limit, suspend, or block access to the Site for anyone we reasonably believe is violating this section.

5. Intellectual Property

The Site and its contents — including the Cherokee Crate name and logo, text, photographs, graphics, page design, and layout — are owned by Cherokee Crate and protected by copyright, trademark, and other laws. We grant you a limited, personal, non-exclusive, non-transferable license to view the Site for the purpose of learning about and booking our service. No other right or license is granted.

6. Your Submissions

If you send us a message, review, testimonial, or photograph, you grant Cherokee Crate a non-exclusive, royalty-free license to use it in connection with operating and marketing the business. You represent that you own or otherwise have the right to grant that license. We are not obligated to use any submission, and we may remove any submission at our discretion.

7. Third-Party Services and Links

The Site relies on third-party services — including Stripe for payment processing and Google for analytics — and may link to third-party websites. We do not control those services or sites and are not responsible for their content, availability, or practices. Your use of a third-party service is governed by that party’s own terms and privacy policy.

8. Disclaimer

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by Georgia law, Cherokee Crate disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to the Site. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

This section applies to the Site. It does not limit any warranty or obligation we owe you regarding the rental equipment itself, which is addressed in the Customer Rental Agreement.

9. Limitation of Liability

To the fullest extent permitted by Georgia law, Cherokee Crate will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site, including lost profits or lost data, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of your use of the Site is limited to the greater of the amount you paid us in the 12 months preceding the claim, or $100. Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Cherokee Crate and its members, officers, and employees from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of your misuse of the Site or your violation of these Terms.

11. Privacy

Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or your use of the Site will be brought exclusively in the state or magistrate courts of Cherokee County, Georgia, and you consent to the jurisdiction of those courts.

13. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after a revision means you accept the revised Terms. Changes do not apply retroactively to a rental already booked — the Rental Agreement you accepted at checkout governs that rental.

14. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will stay in full force. These Terms, together with the Privacy Policy and — for any rental — the Customer Rental Agreement, are the entire agreement between you and Cherokee Crate regarding the Site.

15. Contact

Cherokee Crate Company LLC
128 Webster Cir., Holly Springs, GA 30115
(470) 851-6059
hello@cherokeecrate.com